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About Us |
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Kentel Communications is a proud Avaya Partner for their telephone systems for all your installation and support needs. If you are planning to purchase a new system or repair an existing system, Kentel Communications has the expertise to get the job done the first time.
AVAYA PARTNER ACS OVERVIEW
The Avaya Partner ACS Phone Systems are the latest and greatest from Avaya (formerly AT&T and Lucent).
SYSTEMS
The newest versions of the ACS system consists of a Processing Unit, the Release 7. The Processor is a full fledged phone system that will operate 5 phone lines and 9 Partner phones straight out of the box.
If 5x9 does not fit your needs, you can put the processor into a 5 slot carrier and add other expansion modules. The most common expansion module for the ACS system is a 308EC, which will operate another 3 phone lines and 8 Partner phones per expansion module.
With a 5 slot carrier and the processor consuming one slot, you can have 4 308EC modules. Other expansion modules made new by Avaya are the 400EC, which operate 4 phone lines, and an 012 Module, which operates 12 Partner phones.
VOICEMAIL
The Partner ACS system offers two choices of voicemails systems with several options each. The first option is a small laptop style PCMIA card. It is mated to a slot built directly into the ACS processor itself thus consuming zero slots in the carrier (if there is one). It's inexpensive comparatively but it's also very small (limited to 16 mailboxes total) and lacks in a few features.
The second voicemail option is a the full blown Partner Messaging Module. This voicemail is a fully optioned, professional voicemail system and will consume one slot in the Partner ACS carrier.
ACS PARTNER PHONES
For phones, Avaya now offers every brand new Partner phone with a display, even the 6 button phone. Avaya is in their second generation of what is known as the "eurostyle" partner phones. These are nicknamed the "Series 2 Partner Phones". The new partner phones come in a 6 button, 18 button and 34 button versions along with a 48 button add-on module for call answering positions. |
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